Support

Reply within 24 hours, and every reply is checked by a human. An AI helps draft a diagnosis from your diagnostics, but nothing is sent to you until a person has read, edited and approved it.

Free from GitHub

Full source, GPL licence
Build and install it in Blender yourself
Community help via GitHub issues, no response promise

Get the code

Bought (with support)

Ready-to-install extension zip and updates
Support requests from inside Blender
Reply within 24 hours, every reply checked by a human
Funds development and a Blender Foundation donation

Buy on Gumroad Buy on Superhive

How to ask

In Blender open Edit > Preferences > Add-ons > OpenBillow > Send support request.
Enter your licence key (from your Gumroad or Superhive purchase), your email and what went wrong.
Check the diagnostics shown before sending: OS, Blender, GPU and driver versions. No file paths, usernames or scene data.
You get an automatic “received” email, then a reply from a person within 24 hours.

No internet in Blender, or online access switched off? Save the diagnostics to a file and email it to [email protected].